Terms of Service

Last updated: August 24, 2026

This website is operated by North Ember. Throughout the site, the terms “we,” “us,” and “our” refer to North Ember.

By visiting our website, purchasing a product, or otherwise using our services, you agree to these Terms of Service.

1. Online Store Terms

You may not use our products or services for any unlawful or unauthorized purpose.

You must not transmit viruses, malicious code, or otherwise interfere with the operation or security of the website.

We reserve the right to refuse service to anyone for any lawful reason.

2. Products and Product Information

We make reasonable efforts to display product descriptions, specifications, colors, images, pricing, and availability accurately.

However, colors and appearance may vary depending on your device, display, lighting, or manufacturing variations.

We reserve the right to modify product information, pricing, availability, or discontinue products at any time.

3. Orders

All orders are subject to acceptance and availability.

We may cancel, limit, or refuse an order if we reasonably believe it is fraudulent, unauthorized, incorrectly priced, or otherwise presents a risk to North Ember or our customers.

If we cancel an order after payment has been processed, we will issue an appropriate refund to the original payment method.

You are responsible for providing complete and accurate billing, shipping, and contact information.

4. Pricing and Payment

Prices are displayed in the currency shown on the website and may change without notice.

You agree to provide current, complete, and accurate payment information for all purchases.

Payments are processed through Shopify and supported third-party payment providers.

5. Shipping and Delivery

Shipping rates, eligibility for free shipping, and estimated delivery information are described in our Shipping Policy.

Delivery times are estimates and may be affected by carrier delays, weather, holidays, customs processing, or other circumstances outside our control.

North Ember is not responsible for delays caused by carriers or incorrect shipping information provided by the customer.

6. Returns and Refunds

Returns, refunds, replacements, cancellations, and damaged or defective items are handled according to our Return & Refund Policy.

Please review that policy before making a purchase.

7. Third-Party Services

Our store may rely on third-party services, including Shopify, payment providers, fulfillment partners, shipping carriers, analytics providers, and other service providers.

We are not responsible for the availability, operation, or independent policies of third-party websites or services.

8. Intellectual Property

All North Ember branding, logos, website content, graphics, text, and other original materials are owned by or licensed to North Ember unless otherwise stated.

You may not reproduce, distribute, modify, sell, or exploit our content without prior written permission.

Third-party trademarks and brand names remain the property of their respective owners.

9. Prohibited Uses

You may not use the website or Services:

• For unlawful purposes.

• To violate applicable laws or regulations.

• To infringe intellectual property rights.

• To transmit malicious software or harmful code.

• To collect personal information about others without authorization.

• To interfere with the security or operation of the website.

• To engage in fraudulent or deceptive activity.

10. Disclaimer of Warranties

Except where required by law, the website and Services are provided on an “as is” and “as available” basis.

We do not guarantee that the website will always operate without interruptions or errors.

Nothing in these Terms excludes any warranty, guarantee, or consumer protection right that cannot legally be excluded.

11. Limitation of Liability

To the maximum extent permitted by applicable law, North Ember will not be liable for indirect, incidental, special, or consequential damages arising from use of the website or Services.

Nothing in these Terms limits liability that cannot legally be limited under applicable law.

12. Indemnification

To the extent permitted by law, you agree to indemnify and hold harmless North Ember from claims, losses, liabilities, or expenses arising from your violation of these Terms or misuse of the Services.

13. Severability

If any provision of these Terms is determined to be unlawful, invalid, or unenforceable, the remaining provisions will continue in effect.

14. Changes to These Terms

We may update these Terms from time to time.

The latest version will be posted on this website with an updated “Last updated” date.

Continued use of the Services after changes are posted constitutes acceptance of the revised Terms where permitted by law.

15. Governing Law

These Terms are governed by the laws applicable to North Ember and its operations, without limiting any mandatory consumer protection rights available to you under applicable law.

16. Contact

Questions about these Terms of Service can be sent to:

North Ember
Email: hello.northember@gmail.com